A precondition for applying for electronic credentials is that the company must have registered as a customer with the Market Department in the Import or Export function and that it has received individualized 8-digit registration number. In order to obtain the necessary credentials the company must also return a Registration form in the electronic import and export licence service to the Market Department.
Please take notice that from 6.11.2016 due to changes in EU legislation every company applying for import or export licences must have an EORI-number granted by the Customs. For more information about the EORI-number in the Customs website: http://tulli.fi/en/e-services/search-and-query-services/eori.
Instructions for registering as a customer and registering as a electronic licence service user can be found from our website https://www.ruokavirasto.fi/en/companies/import-and-export/import/agrim-import-licences/ and from our application guide. For customer registration you need to fill in the form No. 561000 and for electronic service credentials you need the form No. 561027. You can find the application forms from our website: https://www.ruokavirasto.fi/en/companies/import-and-export/import/agrim-import-licences/You can send the signed registration forms to us scanned via email to tuovi(at)ruokavirasto.fi.
Username, password and key code list will be sent to you by e-mail.
Deactivation of usernames
If the contact person changes in a company, the Finnish Food Authority may deactivate the old user’s access rights. It requires that the user himself/herself or a company representative with the right to sign informs the matter in a free-form e-mail to the Finnish Food Authority at tuovi(at)ruokavirasto.fi. For the new contact person, user rights are applied for using the above-mentioned form no. 561027.
User manual for Electronic Import and Export Licence ServiceApril 202016.8.2016